Here at Central IT, we pride ourselves on being a professional and friendly bunch that strives to deliver excellent service and attention to detail. We have over 49 years of combined experience within the IT industry, and we are always looking to offer our clients the best advice, service and products in the most cost-effective way possible.

Central IT was founded in 2003 by Ian Banks with the intentions of being different to other IT Support companies, being more friendly/approachable and to actually listen to what our clients require and need.

We are a Microsoft Certified Partner and Small Business Specialist, our competencies include, Midmarket Solutions Provider, and Network Solutions. We are a Sage Reseller and have vast experience with Sage50 and Sage Payroll products. We also specialise in structured network cabling installations, VoIP and CCTV systems. Our expertise enables us to seamlessly support from a single Small Office/Home Office environment, to medium sized businesses with over 200 users. As well as Microsoft and Sage solutions, we also offer support for Cisco, Linux and many more. Please contact us if you have any special requirements for an informal chat.

Meet the Team

Name: Ian Banks

Job Title: Director

Contact Details:

Experience / Qualifications:

With 28 years’ experience within the IT and communications industry, I feel experience is key to solving any problem and giving the best advice possible. I encourage a more friendly yet highly professional approach to how Central IT deals with its clients, as I
believe the mould has been broken with Central IT on how stereotypical IT support companies are more commonly portrayed. 

I am a Microsoft MCSE certified professional and a Sage50 and Sage Payroll specialist. I have vast experience in almost every server and desktop operating system and everything IT.

Favourite Quote:

Never put off until tomorrow, what you can do today.

Name: Neil Copeland

Job Title: ICT Support Manager

Contact Details:

Experience / Qualifications:

With 24 years’ experience within the IT and communications industry, I have gained vast experience about every aspect of IT and IT Support. I have worked at two IT Support companies in my career – doing a similar job within each role, which involved both in house and on-site work ranging from single PC’s to large corporate networks. 

I am a Microsoft MCP certified professional and have experience in almost every server and desktop operating system as well as CCTV and large scale structured network cabling. 

I have been at Central IT since 2007 and worked with Ian (The MD at Central IT) since leaving school. Ian and I have been through many brain teasing situations together (but not 1 of them has beat us). I feel that we are a great team, made even stronger with our  addition of Oli Lowe, constantly bending over backwards for all of our clients to ensure they are always a priority.

Favourite Quote:

A day without laughter is a day wasted.

Name: Oli Lowe

Job Title: ICT Support Technician

Contact details:

Experience / Qualifications:

Having completed three years of studying IT after leaving school at College, I am new to the IT industry and have just started an exciting career at Central IT as an ICT Support Technician. After my first two years of studying IT at college I realised that it was definitely the right career choice for me and completed my Level 3 in IT (networking and System Support). This, therefore, led to me being able to progress onto a HNC in Computing and Systems Development which I successfully completed in June 2018. Throughout my three years of studying IT I covered a wide range of topics including: Networking, System Security, Information Systems, e-Commerce and Technical Support. Studying these different topics gave me a very broad knowledge of IT; understanding the many different aspects rather than focusing on one area.

I have a particular interest in the networking side of IT, which relates to how one computer can be part of a much larger network of several other PC’s, servers and complex systems. However, every area of IT interests me! I chose to work at Central IT because they take pride in being a small team that is dedicated to giving clients a much more personal approach to IT Technical Support. I am really looking forward to starting my IT career at Central IT. 

Favourite Quote:

Learn from your mistakes, don’t be embarrassed by them.

Name: Ron Peach

Job Title: Procurement Manager

Contact Details:

Experience / Qualifications:

My background is in the furniture trade in both the retail and manufacturing side of the business. I had a successful business of my own for 27 years which I had started up with my wife. I am a cabinet maker and joiner by trade and I led a team of 20 operatives within my then thriving business during the ’90s and early ’00s. 

I am now semi-retired, but had an opportunity to be part of Central IT’s great team of local lads and I now thoroughly enjoy my role at Central IT as Procurement Manager. I organise and source stock for deadlines and ensure we have the stock and equipment for any emergencies as with everything IT – it’s always urgent. 

Central IT is a pro-active business which I believe is heading in the right direction and always puts its clients first no matter what and customer service at Central IT is our greatest priority. 

With my experience I feel I can offer a great deal of help to procedures we follow and have already implemented lots of procedures which help the running of the business on a daily basis and in turn all Central IT’s clients.