ad hoc support

Our Ad hoc IT Support service provides you with support for your business critical endpoints. These include servers, desktops, laptops, smartphones, emails, and networks. We ensure your IT infrastructure sustains a high performance at all time.

The ad hoc package is perfect for companies who don’t want to pay a monthly cost for an IT team. Instead, they want external IT expertise to complement their business or current IT team. This is an ideal service for general one-off IT support issues, emergency support or just a helping hand.

All of our engineers have vast amounts of IT experience and knowledge. They will get to work quickly to identify the cause and work on a speedy resolution. Our engineers have a very high rate of first visit resolutions.

Benefits

Both remote, including telephone and email, and on-site support.

Hosted and virtual servers, we have many years of experience.

Including hardware and software troubleshooting.

Need help with Sage? No problem, we have the expertise.

Broadband, routing, switching, IP services and VoIP Phone systems.

Central IT can install/ maintain high quality, low cost, feature rich phone systems that run over the internet.

We specialise in security lock down for businesses.

No backup or have had a drive failure? Don’t worry – we can help!

What we can help with

Central IT are here if you need any extra help or expertise right now! We always prioritise urgent requests such as critical server failure, no internet connectivity or data loss. Support contract clients do take priority over ad hoc clients. There are many more advantages to having a support contract. Central IT will still respond speedily to any one-off or intermittent issue that needs resolving.

Whether you just want some technical input on a project, or would like to outsource the project to us entirely, we’re here to help.

We can assist with common scenarios such as cover for holidays, sickness or other absence. Central IT are here to help alleviate the stress or worry!

Have a question?

If you have a question about our IT Support Packages, don’t hesitate to contact us via our contact page.