Pay as You Go Support

Our Pay as You Go IT Support service provides you with support for your business critical endpoints including servers, desktops, laptops, smartphones, emails and networks, ensuring your IT infrastructure sustains a high performance at all time.

Our Pay as You Go IT Support package is perfect for companies who do not want to pay a monthly cost for their own IT team, but in stead want external IT expertise to complement their business or current IT team. This is an ideal ad-hoc service for general  

one-off IT support issues, emergency support or just a helping hand.

 

All of our engineers have vast amounts of IT experience and knowledge who will get to work quickly to identify the cause and work on a speedy resolution. Our engineers have a very high rate of first visit resolutions.

Benefits

  • Pay for what you get - No hidden costs
  • Reduced down times & increased productivity
  • Fast resolution times
  • Guaranteed fix
  • Full communications and timely progress updates
  • Guaranteed professional support and up-front pricing charged at our standard hourly rate plus call-out fee

What we can help with

Central IT are here if you need any extra help or expertise right now! We always prioritise urgent requests such as critical server failure, no internet connectivity or data loss – Support contract clients do take priority over ad-hoc clients and there are many more advantages to having a support contract. Central IT will still respond speedily to any one-off or intermittent issue that needs resolving.

Whether you just want some technical input on a project, or would like to outsource the project to us entirely, we’re here to help.

We can assist with common scenarios such as cover for holidays, sickness or other absence. Central IT are here to help alleviate the stress or worry!

What we can cover

Both remote  (telephone or email) and on-site support.

Hosted and virtual servers, we have many years of experience.

Including hardware and software troubleshooting.

Need help with Sage? No problem we have the expertise.

Broadband, routing, switching, IP services and VoIP Phone systems.

Yes – Central IT can install/maintain high quality, low cost, feature rich phone systems that run over the internet.

We specialise in security lock down for businesses.

No backup or have had a drive failure? Don’t worry – give us a call!

Have a question?

If you have a question about our IT Support packages, don't hesitate to contact us on our Contact page.