Our White Label IT service is ideal for businesses and organisations who are looking for a cost effective, yet high quality solution to running your business’ IT systems. We provide direct client contact at all times, ensuring that our team of expert IT professionals are on hand to help with any queries you may have along the way.
White Label Helpdesk Service
As a professional IT support provider, we can help to deliver your IT solutions as a white label service or as a nominated partner. Our IT Service Desk offers the opportunity to add even more value and grow their client business on a long term basis.
What can our white label service add to your business?
Manned by fully trained technical staff, your customers will receive a personal answer to any support issue they raise.
Our customer-specific team can monitor your servers and support queue (phone, email, alert), or just as an overflow. When a new incident is raised, we work to quickly resolve the problem and promptly respond to your customers via phone, email, or your support system. This way, we’re able to maintain 100% transparent support for you and your customer. This can also include 3rd party escalations and incident management.
As a white label IT support provider, we’re an extension of you. We’ll answer and communicate with your customers as if we’re from your business. This way they’ll still be thanking you for the expert service, and solidifying their faith in you.