Working from home

Due to the COVID-19 pandemic, vast amounts of businesses are moving their workplaces from the office, to the home. Some at first were resistant but had no choice. After employees have been working from home for months, many businesses have now warmed to this concept. This situation has potentially shifted the views of thousands of companies into adopting this new practice going forward in the future. Not just for the pandemic, but for good.

There are a few things you have to consider when moving employees from the office to their homes. One of these considerations is the telephone system. The majority of businesses use a telephone system to communicate, both internally and externally.

You may already have a VoIP (Voice over Internet Protocol) telephone system in place, in which case you know how beneficial and flexible it is. You may have only heard whispers or rumours of VoIP. For a full breakdown of what VoIP entails, visit our VoIP page here. If you already have a VoIP system and want to use this for home use, or if you’re curious as to how VoIP could benefit your business, carry on reading below.

Use VoIP to conduct business and work from home

The pandemic, natural disasters, or power outages, have changed the way businesses work. A favourite feature of VoIP that many of our customers enjoy, is the ability to work remotely from home, whilst maintaining business telephone functionality.

How can I use VoIP from home?

Using a VoIP system, you can simply take your IP phone from your office to your home and use it exactly the same way. Here are a couple of points about using VoIP in your home:

Can I work remotely without taking the office phone home?

Instead of taking the office phone home, you could have a separate IP phone for home. This separate phone will also function as if it were on your business telephone network. Central IT VoIP solution allows users to keep their existing internal extension number by having multiple devices using the same extension. You could also have a different extension and have it ring at the same time as your office phone. With this feature, you won’t miss a call whether you’re in the office, or at home.

One of the best aspects of this flexibility?

The fact that you can continue working and conducting your business, in the event that the workplace is unavailable, is priceless. This has certainly been brought to light due to the COVID-19 pandemic, when employees were encouraged to move work to the home, as to avoid contact as much as possible.

However, in the event of a natural disaster, such as flooding, heavy snow etc. your system is already in place, and there’s no down time. Even if the local internet provider is carrying out maintenance, or a telegraph pole has fallen, you’re all setup to work from home. All you have to do is plug in the power and internet into your phone, and you’re working remotely. You will never miss a call as your phone system can always be with you, no matter where you are.

How do I get my phone up and running at home?

You’ll only need a couple of basic things to be able to get your VoIP phone working from home:

Sound good?

After reading about VoIP, and making use of VoIP remotely, does it sound like something your business could benefit from? If VoIP is the missing link in your communications, either in the office, from home, or both, then contact us today and make sure you never experience any down time during an unforeseen disaster!